The chatting tools provide various interactive features illustrated below:
- Provide support of multi departments to the online customers and visitors.
- Provide operator to operator chat conversation.
- Facilitate to provide chat history details along with date and time information.
- Customer can easily get email transcript of chat sessions.
- Facility of Canned messages that contains the saved messages used when the operator wants to send a response to the visitor instantly.
- Chat software provides facility to transfer the ongoing chat in-between the operators.
- These communication utilities are able to provide visitor detailed information including Visitor IP, Visitor Name, Browser, Arrival Time and Date, Department and Current Page.
- Software tools have full security features including user Id and passwords administration.
Online interaction utility, useful for various Industries, Companies, Insurance, Law Firms, Universities, Real Estate, Organizations, Telecom Industries, Information Technology, Financial Departments, E-Commerce Stores, Business Corporations, Web Hosting etc supports Live chat between website's customer support agents or website's online customers and visitors in real time.
Learn more about Live Chat Software