It is easy to install and use as there is no headaches for license renewals. You just need to purchase EXE (Available under different Operators Chat Support System) and use it lifetime.
Software Working Features:
- Real Time Chat - Live Help Software provides instant online chat communication between website customer support executives and website visitors in real time.
- Chat Request Notification - A pop-up window automatically appears when user request for chat (for operator convenience).
- View The Visitors List - Displays list of all accepted or waiting visitor.
- View Visitor Information - Operator can easily view visitor information.
- Manages Multiple Chat Sessions - Facilities operator to be engaged in chat with multiple website visitors simultaneously.
- Canned Messages - Facilitates customer support executive to send canned (already saved) messages for giving quick response.
- Push Web URLs - Operators can easily push specific web pages to quickly assist the users.
- View Chat History - Operator has the facility to view all chat sessions along with visitor names and full text.
- Email Transcripts of Live Chat Sessions - Facilitates to send Live chat session details to visitors on their specified email address.
- Send Offline Message Utility - Customer can send offline messages to Operator in case of non-availability of the operator.
- Block IP Address - Provides facility to block selected IP address if required by the operator to prevent chat from mischievous visitors.